Legal
Privacy Policy
Last updated: June 1, 2026. This policy explains how ScanAI Workspace handles account data, uploaded files, extracted rows, credits, and operational metadata.
This template is provided for product readiness and should be reviewed by a qualified legal professional before public launch, especially for paid plans, regulated data, or international users.
Information We Collect
- Account details such as name, email address, encrypted authentication credentials, and login activity.
- Uploaded PDFs, images, spreadsheet screenshots, extracted rows, export requests, job status, credit usage, and processing metadata.
- Technical data such as browser type, device information, IP address, timestamps, error logs, and usage events needed to run and secure the service.
How We Use Information
- To authenticate users, process uploads, extract structured data, show previews, generate exports, and maintain job history.
- To enforce free-credit or paid-credit limits, prevent abuse, troubleshoot failed jobs, and improve extraction quality.
- To send service-related messages such as account, security, billing, upgrade, or important product notices.
Document and Row Storage
- Uploaded source files are used for extraction and deleted after processing. Extracted rows remain available for preview, editing, and export. The database stores account records, job ownership, processing status, credit usage, and metadata needed to operate the service.
- Corrections saved by users may be used as feedback to improve extraction behavior for future jobs.
- Users should not upload documents they do not have permission to process.
Sharing and Disclosure
- We do not sell uploaded documents or extracted row data.
- We may share limited information with service providers needed for hosting, storage, analytics, payments, security, OCR, extraction, export, or email delivery.
- We may disclose information when required by law, to protect rights and safety, or to investigate abuse, fraud, or security incidents.
Advertising and Analytics
- The interface includes reserved advertising areas. If advertising is enabled, ad partners such as Google may use cookies or similar technologies to show, measure, and improve ads.
- Users can control cookies and ad personalization through browser settings and applicable ad partner controls.
Security and Retention
- We use reasonable technical and organizational safeguards to protect account and workspace data.
- No online system can be guaranteed to be completely secure. Users should avoid uploading highly sensitive, regulated, or confidential documents unless they have verified that the deployment meets their own compliance requirements.
- We retain information as long as needed to provide the service, comply with legal obligations, resolve disputes, enforce agreements, and maintain reliable operations.
User Choices
- Users may review, edit, delete rows and export their extracted data from the product interface.
- Users may request account or workspace data deletion where applicable by contacting the service operator.
- Some records may be retained where required for security, billing, fraud prevention, backups, or legal compliance.
Contact
Questions about this policy, account data, or workspace data can be sent to the service operator through the contact channel provided by your deployment.